Privacy Policy

Thank you for your interest in our service. Data protection is particularly important to
us. The start page of our website can generally be used without providing any
personal data. If a data subject wishes to use special services of our service
via our website, the processing of personal data is required. If there is no
legal basis for such processing, we generally obtain the consent of the person
concerned.

If you are active on a Discord server connected to our system, we process personal data
due to the nature of our service.

The processing of personal data, for example the name, address, email address or
telephone number of a data subject, is always carried out in accordance with the
General Data Protection Regulation and in accordance with the country-specific
data protection regulations that apply to us. With this data protection declaration,
we would like to inform the public about the type, scope and purpose of the
personal data we collect, use and process. Furthermore, data subjects are
informed about their rights by means of this data protection declaration.

The person responsible has implemented numerous technical and organizational measures to
ensure the most complete protection of personal data processed via this
website. However, Internet-based data transmissions can generally have security
gaps, so that absolute protection cannot be guaranteed. Due to the technical
characteristics of our services, no other transmission of personal data is
possible - instead, you should not use our service if you do not want
transmission over the Internet.

Definitions

Our data protection declaration is based on the terms used by the European legislator
for directives and regulations when the General Data Protection Regulation
(GDPR) was adopted. Our data protection declaration should be easy to read and
understand for the public as well as for our customers and business partners.
To ensure this, we would like to explain the terms used in advance.

We use the following terms in this data protection declaration:

a) Personal Data

Personal data is all information that relates to an identified or identifiable
natural person (hereinafter "data subject"). A natural person is
regarded as identifiable who, directly or indirectly, in particular by means of
assignment to an identifier such as a name, to an identification number, to
location data, to an online identifier or to one or more special features that
express the physical, physiological, genetic, psychological, economic, cultural
or social identity of this natural person can be identified.

b) Affected person

Affected person is any identified or identifiable natural person whose personal
data is processed by the person responsible for processing.

c) Processing

Processing is any process carried out with or without the help of automated
procedures or any such series of processes in connection with personal data
such as the collection, recording, organization, ordering, storage, adaptation
or change, reading, querying, the use, disclosure by transmission, distribution
or any other form of provision, comparison or linking, restriction, deletion or
destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim
of restricting their future processing.

e) Profiling

Profiling is any type of automated processing of personal data that consists of
using this personal data to evaluate certain personal aspects relating to a
natural person, in particular to assess aspects relating to work performance,
economic situation, To analyze or predict the health, personal preferences,
interests, reliability, behavior, whereabouts or change of location of this
natural person.

f) Pseudonymization

Pseudonymization is the processing of personal data in a way in which the
personal data can no longer be assigned to a specific data subject without the
use of additional information, provided that this additional information is
stored separately and is subject to technical and organizational measures that
ensure that the personal data are not assigned to an identified or identifiable
natural person.

g) The person responsible or the person responsible for the processing

The person responsible for the processing is the natural or legal person,
public authority, agency or other body that alone or jointly with others
decides on the purposes and means of processing personal data. If the purposes
and means of this processing are specified by Union law or the law of the
member states, the person responsible or the specific criteria for his
appointment can be provided for in accordance with Union law or the law of the
member states.

h) Processor

Processor is a natural or legal person, public authority, agency or other body
that processes personal data on behalf of the person responsible.

i) Recipient

The recipient is a natural or legal person, authority, institution or other
body to which personal data is disclosed, regardless of whether it is a third
party or not. Authorities that may receive personal data as part of a specific
investigation under Union law or the law of the member states are not
considered recipients.

j) A third party is a natural or legal person, public authority, agency or body
other than the data subject, the person responsible, the processor and the
persons who are authorized to process the personal data under the direct
responsibility of the person responsible or the processor.

k) Consent

Consent is any voluntary declaration of intent given by the data subject in an
informed manner and unambiguously in the form of a declaration or other
unequivocal affirmative act with which the data subject indicates that they are
processing the data concerning them consent to personal data.

Name and address of the person responsible for processing

The person
responsible within the meaning of the General Data Protection Regulation, other
data protection laws applicable in the member states of the European Union and
other provisions of a data protection nature is:

Dominic Fellbaum

St.-Gebhard-Str. 34 78467 Konstanz Germany

Discord: Domme#8899

Email: info@better-tickets.de, phone: 0177 2061178

Website: better-tickets.de

Cookies

We use cookies. Small text files are saved locally on your device by your browser,
which will continue to exist and can be read even after you close the browser
window or exit the program - unless you delete them. We use cookies to save
your access token to our API for the duration of the validity of this token so
that you do not have to log in again the next time you visit. This token is
also used for every request to our API and is therefore essential for the
functioning of our website. If you prevent the use of cookies by setting your
internet browser accordingly, you will unfortunately not be able to use our
website in full. Third parties cannot access the data stored in our cookies.
They will not be passed on to third parties and will not be used for
advertising purposes. The legal basis for the processing is Art. 6 Para. 1 lit.
f) GDPR. We have a legitimate interest in presenting you with a website that
saves your personal settings and enables you to use our service.

Collection of general data and information

Our website collects a range of general data and information every time the website is
accessed by a data subject or an automated system. These general data and
information are stored in the server's log files. The (1) browser types and
versions used, (2) the operating system used by the accessing system, (3) the
website from which an accessing system reaches our website (so-called
referrer), (4) the sub-websites that are accessed via an accessing system on
our website can be controlled, (5) the date and time of access to the website,
(6) an internet protocol address (IP address), (7) the internet service
provider of the accessing system and (8) other similar data and information
that serve to avert danger in the event of attacks on our information
technology systems.

When using this general data and information, we do not draw any conclusions about the person
concerned. Rather, this information is required to (1) correctly deliver the
content of our website, (2) optimize the content of our website and the
advertising for it, (3) ensure the long-term functionality of our information
technology systems and the technology of our website and ( 4) to provide law
enforcement authorities with the information necessary for law enforcement in
the event of a cyber attack. This anonymously collected data and information is
therefore evaluated by us on the one hand statistically and furthermore with
the aim of increasing data protection and data security in our company in order
to ultimately ensure an optimal level of protection for the personal data
processed by us. The anonymous data in the server log files are stored
separately from all other personal data.

Collection, processing and storage of data from APIs

Our service uses various APIs, i.e. interfaces to other services.

5.1 Discord

In order to be able to offer our services, we process and store personal data such as
messages, reactions etc. to offer essential features that this service provides
such as saving Transcripts of your conversations that were created inside an created
ticket channel. When you create a ticket or will be added to an existing one,
you consent that this information may be stored to provide a documented history
of your conversation. If you do not consent, you cannot participate in a ticket
channel that was created by our service. The previously mentioned data is provided
from the systems of Discord Inc. (“Discord”), 444 De Haro St, Suite 200, San
Francisco, CA 94107. You can find their privacy policy at
https://discordapp.com/privacy. We also use the data in compliance with the API
terms of use, available at https://discordapp.com/tos. The retrieved data is
public data that can also be viewed by anyone who has a discord account and has
joined the corresponding server and ticket channel. We retrieve data from you
if your account is represented on a Discord server that is connected to our
systems. We use and save parts of the data retrieved in order to automatically
respond to your messages or, for example, to carry out other actions based on
certain words in messages or given reactions. These include automatically sent
messages in other channels or private chats, adding or removing roles, and all
other actions on a Discord server that are conceivable due to the capabilities
of the API. Exactly which function is triggered depends entirely on the
particular function of our system. These functions can each be highly
individualized by Discord server administrators and therefore not detailed
here. In particular, however, we support the moderative work of the moderators
of the connected Discord servers; therefore, we save if you are reprimanded by
them via the systems of our bot (e.g. via warnings or temporary server
exclusions) and implement the appropriate measures depending on the
configuration.

The documentation of the Discord API can be found at https://discordapp.com/developers/docs/intro.

We also collect and process your data from the API when you log in via our website in
order to determine for which servers you are allowed to make configuration
changes. The processing takes place with reference to Art. 6 I lit. a GDPR, as
by clicking on "Authorize" you agree to this data processing. The
person responsible for processing will provide information to each person
concerned at any time upon request about which personal data is stored about
the person concerned. Furthermore, the person responsible for the processing
corrects or deletes personal data at the request or advice of the person
concerned, provided that there are no statutory retention requirements.

Log in to our website

In order to configure our basic services for a Discord server, the operator of such a
server must authenticate himself to us via the Discord OAuth service. Which
personal data is transmitted to the person responsible for the processing
results from the information on the authorization page of Discord, on which you
must explicitly consent to the data transmission to us. This opens after you
click the login button on our website. The personal data authorized by the data
subject are collected exclusively for internal use by the person responsible
for processing and for their own purposes. They are only stored in our systems
for the duration of the session and are deleted when the token we generated
when logging in or when logging out expires. Please note that the entered
configurations are not affected, as they relate to the Discord server, do not
represent personal data worthy of protection and are not assigned to any user.

The person responsible for processing can arrange for the data to be passed on to one or
more processors, who also use the personal data exclusively for internal use
attributable to the person responsible for processing.

This data will not be passed on to third parties unless there is a legal obligation to
pass it on or the passing on is used for criminal prosecution.

The login of the data subject with the voluntary authorization to call up personal data
enables the data controller to offer the data subject content or services that,
due to the nature of the matter, can only be offered to logged in users.

The person responsible for processing will provide information to each person concerned at
any time upon request about which personal data is stored about the person
concerned. Furthermore, the person responsible for the processing corrects or
deletes personal data at the request or advice of the person concerned,
provided that there are no statutory retention requirements.

Routine deletion and blocking of personal data

The person responsible for processing processes and stores personal data of the data
subject only for the period of time that is necessary to achieve the storage
purpose or if this is specified by the European directives and regulations or
another legislator in laws or regulations, which the person responsible for the
processing is subject to, was provided.

If the purpose of storage no longer applies or if a storage period prescribed by the European
directives and regulations or another responsible legislator expires, the
personal data will be routinely blocked or deleted in accordance with the
statutory provisions.

Rights of the data subject

a) Right to confirmation

Every person concerned has the right granted by the European legislator of
directives and regulations to request confirmation from the person responsible
for processing as to whether personal data concerning them are being processed.
If a person concerned wishes to exercise this right to confirmation, they can
contact the person responsible at any time.

b) Right to information

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations to receive free
information about the personal data stored about him and a copy of this
information from the person responsible for processing at any time.
Furthermore, the European legislator of directives and regulations has granted
the data subject access to the following information: the processing purposes
the categories of personal data that are processed the recipients or categories
of recipients to whom the personal data have been disclosed or are still being
disclosed, in particular for recipients in third countries or international
organizations, if possible, the planned duration for which the personal data
will be stored, or, if this is not possible, the criteria for determining this
duration, the existence of a right to correction or deletion of the personal
data relating to you or to Restriction of processing by the person responsible
or a right to object to this processing, the right to lodge a complaint with a
supervisory authority if the personal data is not collected from the person
concerned: All have Available information about the origin of the data, the
existence of automated decision-making including profiling in accordance with
Article 22 Paragraph 1 and 4 GDPR and - at least in these cases - meaningful
information about the logic involved and the scope and intended effects of such
processing for the data subject Furthermore, the data subject has the right to
information as to whether personal data has been transmitted to a third country
or to an international organization. If this is the case, the data subject has
the right to receive information about the appropriate guarantees in connection
with the transmission. If a data subject wishes to exercise this right to
information, they can contact the person responsible for processing at any
time.

c) Right to correction

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations to request the
immediate correction of incorrect personal data concerning them. Furthermore,
the data subject has the right, taking into account the purposes of the
processing, to request the completion of incomplete personal data - including
by means of a supplementary declaration. If a data subject wishes to make use
of this right to rectification, they can contact the person responsible for
processing at any time.

d) Right to erasure (right to be forgotten)

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations to demand that the
person responsible delete the personal data concerning them immediately,
provided one of the following: Reasons apply and insofar as the processing is
not necessary: ​​

- The personal data was collected or otherwise processed for such purposes for
which it is no longer necessary.

- The data subject revokes their consent on which the processing was based in
accordance with Art. 6 Paragraph 1 Letter a GDPR or Art. 9 Paragraph 2 Letter a
GDPR and there is no other legal basis for the processing.

- The data subject objects to the processing in accordance with Art. 21
Paragraph 1 GDPR, and there are no overriding legitimate reasons for the
processing, or the data subject objects in accordance with Art. 21 Paragraph 2
GDPR processing a.

- The personal data was processed unlawfully.

- The deletion of personal data is necessary to fulfill a legal obligation
under Union law or the law of the member states to which the person responsible
is subject.

- The personal data was collected in relation to the information society services
offered in accordance with Art. 8 Para. 1 GDPR.

If one of
the above-mentioned reasons applies and a data subject wishes to have personal
data stored by us deleted, they can contact the person responsible for
processing at any time. He will arrange for the deletion request to be complied
with immediately. Please note that the Discord account of the person concerned
is excluded from all Discord servers to which our services are connected in
order to avoid further processing. If you rejoin a server that is connected to
our services, due to the fact that we have deleted all information about you,
we cannot avoid processing your data again. In this case we kindly ask you to
repeat the search for deletion. If the personal data has been processed by us
and we, as the person responsible, are obliged to delete the personal data in
accordance with Art. 17 Para. 1 GDPR, we take appropriate measures, including
technical measures, taking into account the available technology and the
implementation costs, to prevent others for to inform the data processing
controllers who process the published personal data that the data subject has
requested the deletion of all links to this personal data or of copies or
replications of this personal data from these other data controllers, insofar
as the processing is not required. The person responsible will arrange for the
necessary in individual cases.

e) Right to restriction of processing

Every person affected by the processing of personal data has the right, granted
by the European legislator of directives and regulations, to require the
controller to restrict processing if one of the following conditions is met:
The accuracy of the personal data is disputed by the person concerned, for a
period that enables the person responsible to check the accuracy of the
personal data. The processing is unlawful, the person concerned refuses to
delete the personal data and instead requests that the use of the personal data
be restricted. The person responsible no longer needs the personal data for the
purposes of processing, but the data subject needs them to assert, exercise or
defend legal claims. The person concerned has an objection to the processing in
accordance with. Art. 21 para. 1 GDPR and it has not yet been determined
whether the legitimate reasons of the person responsible outweigh those of the
person concerned. If one of the above conditions is met and a person concerned
would like to request the restriction of personal data stored by us, they can
contact the person responsible for processing at any time. This will cause the
processing to be restricted. Please note that the Discord account of the person
restricting the processing is excluded from all Discord servers to which our
services are connected in order to avoid further processing. In general, we
delete data that we are no longer allowed to process because they are no longer
of use to us in this state and are no longer needed. If you rejoin a server
that is connected to our services, due to the fact that we have deleted all
information about you, we cannot avoid processing your data again. In this case
we kindly ask you to repeat the contradiction.

f) Right to data portability

Every person affected by the processing of personal data has the right, granted
by the European legislator of directives and regulations, to receive the
personal data relating to them, which the person concerned has provided to a
responsible party, in a structured, common and machine-readable format . You
also have the right to transfer this data to another person responsible without
hindrance from the person responsible to whom the personal data was provided,
provided that the processing is based on the consent pursuant to Art. 6 Para. 1
Letter a GDPR or Art. 9 Para . 2 letter a DS-GVO or on a contract according to
Art. 6 para. 1 letter b DS-GVO and the processing is carried out using
automated procedures, unless the processing is necessary for the performance of
a task that is in the public interest or takes place in the exercise of public
authority, which has been assigned to the person responsible. Furthermore, when
exercising their right to data portability in accordance with Art. 20 (1) GDPR,
the data subject has the right to have the personal data transmitted directly
from one person responsible to another, insofar as this is technically feasible
and if this does not affect the rights and freedoms of other persons. In order
to assert the right to data portability, the person concerned can contact the
person responsible at any time.

g) Right of objection

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations, for reasons that
arise from their particular situation, at any time against the processing of
personal data concerning them, which is based on Art. 6 Para. 1 letters e or f
DS-GVO takes place, to object. This also applies to profiling based on these
provisions. In the event of an objection, we will no longer process the
personal data, unless we can prove compelling legitimate reasons for the
processing that outweigh the interests, rights and freedoms of the data
subject, or the processing serves to assert, exercise or defend legal claims .
Please note that the Discord account of the opponent to the processing is
excluded from all Discord servers to which our services are connected in order
to avoid further processing. In general, we delete data that we are no longer
allowed to process because they are no longer of use to us in this state and
are no longer needed. If you rejoin a server that is connected to our services,
due to the fact that we have deleted all information about you, we cannot avoid
processing your data again. In this case we kindly ask you to repeat the
contradiction. If we process personal data in order to operate direct mail, the
data subject has the right to object at any time to the processing of personal
data for the purpose of such advertising. This also applies to profiling
insofar as it is related to such direct advertising. If the data subject
objects to processing for direct marketing purposes, we will no longer process
the personal data for these purposes. In addition, the data subject has the
right, for reasons that arise from his or her particular situation, to object
to the processing of personal data relating to him or her that is carried out
by us for scientific or historical research purposes or for statistical purposes
in accordance with Art. 89 Para. 1 GDPR To object, unless such processing is
necessary to fulfill a task in the public interest. In order to exercise the
right to object, the data subject can contact the operator directly. The data
subject is also free, in connection with the use of information society
services, regardless of Directive 2002/58 / EC, to exercise their right of
objection by means of automated procedures in which technical specifications
are used.

h) Automated decisions in individual cases including profiling

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations not to be subject to a
decision based solely on automated processing - including profiling - which has
legal effect on them or significantly affects them in a similar manner,
provided that the decision (1) is not necessary for the conclusion or
performance of a contract between the data subject and the person responsible,
or (2) on the basis of Union or Member State law to which the person
responsible is subject , is admissible and these legal provisions contain
appropriate measures to safeguard the rights and freedoms as well as the
legitimate interests of the data subject or (3) takes place with the express
consent of the data subject. If the decision (1) is necessary for the
conclusion or performance of a contract between the data subject and the person
responsible or (2) it is made with the express consent of the data subject, we
will take appropriate measures to safeguard the rights and freedoms and
legitimate interests of to protect the affected person, which includes at least
the right to obtain the intervention of a person on the part of the person
responsible, to express their own point of view and to contest the decision. If
the data subject wishes to assert rights with regard to automated decisions,
they can contact the person responsible for processing at any time.

i) Right to revoke consent under data protection law

Every person affected by the processing of personal data has the right granted
by the European legislator of directives and regulations to revoke consent to
the processing of personal data at any time. If the data subject wishes to
assert their right to withdraw consent, they can contact the person responsible
for processing at any time.

FastSpring

Our e-store is hosted on FastSpring. They provide us with the online e-commerce platform
that allows us to sell our products and services to you.

The following information is stored with FastSpring:

Name
Email
address
Mailing
Address
Physical
Location
Company
name
Job
Title
Phone
Number
Financial information, such as credit card or payment methods, depending on the requirements of the service used

Your data is stored through FastSpring’s data storage, databases and the general
FastSpring application. They store your data on a secure server behind a
firewall.

If you choose a direct payment gateway to complete your purchase, then FastSpring
stores your credit card data. It is encrypted through the Payment Card Industry
Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our
store and its service providers.

For more insight, you may also want to read FastSpring’s Terms of Service https://fastspring.com/terms-use/ or
Privacy Statement https://fastspring.com/privacy/ .

8. Data protection provisions about the application and use of Google-AdWords

On this website, the controller has integrated Google AdWords. Google AdWords is a
service for Internet advertising that allows the advertiser to place ads in
Google search engine results and the Google advertising network. Google AdWords
allows an advertiser to pre-define specific keywords with the help of which an
ad on Google's search results only then displayed, when the user utilizes the
search engine to retrieve a keyword-relevant search result. In the Google
Advertising Network, the ads are distributed on relevant web pages using an
automatic algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Ireland Limited, Gordon House,
Barrow Street, Dublin, D04 E5W5, Ireland.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant
advertising on the websites of third parties and in the search engine results
of the search engine Google and an insertion of third-party advertising on our
website.

If a data subject reaches our website via a Google ad, a conversion cookie is filed on
the information technology system of the data subject through Google. The
definition of cookies is explained above. A conversion cookie loses its
validity after 30 days and is not used to identify the data subject. If the
cookie has not expired, the conversion cookie is used to check whether certain
sub-pages, e.g, the shopping cart from an online shop system, were called up on
our website. Through the conversion cookie, both Google and the controller can
understand whether a person who reached an AdWords ad on our website generated
sales, that is, executed or canceled a sale of goods.

The data and information collected through the use of the conversion cookie is used by
Google to create visit statistics for our website. These visit statistics are
used in order to determine the total number of users who have been served through
AdWords ads to ascertain the success or failure of each AdWords ad and to
optimize our AdWords ads in the future. Neither our company nor other Google
AdWords advertisers receive information from Google that could identify the
data subject.

The conversion cookie stores personal information, e.g. the Internet pages visited by the data
subject. Each time we visit our Internet pages, personal data, including the IP
address of the Internet access used by the data subject, is transmitted to
Google in the United States of America. These personal data are stored by
Google in the United States of America. Google may pass these personal data
collected through the technical procedure to third parties.

The data subject may, at any time, prevent the setting of cookies by our website, as
stated above, by means of a corresponding setting of the Internet browser used
and thus permanently deny the setting of cookies. Such a setting of the
Internet browser used would also prevent Google from placing a conversion
cookie on the information technology system of the data subject. In addition, a
cookie set by Google AdWords may be deleted at any time via the Internet
browser or other software programs.

The data subject has a possibility of objecting to the interest based advertisement of
Google. Therefore, the data subject must access from each of the browsers in
use the link www.google.de/settings/ads and set the desired settings.

Further information and the applicable data protection provisions of Google may be
retrieved under https://www.google.com/intl/en/policies/privacy/.

Legal basis for processing

Art. 6 I lit. a GDPR serves as the legal basis for processing operations for which we
obtain consent for a specific processing purpose. If the processing of personal
data is necessary to fulfill a contract to which the data subject is party, as
is the case, for example, with processing operations that are necessary for the
delivery of goods or the provision of other services or consideration, the
processing is based on Art. 6 I lit. b GDPR. The same applies to processing
operations that are necessary to carry out pre-contractual measures, for
example in cases of inquiries about our products or services. If we are subject
to a legal obligation which requires the processing of personal data, such as
to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In
rare cases, it may be necessary to process personal data in order to protect
the vital interests of the data subject or another natural person. This would
be the case, for example, if a visitor were injured on our premises and his
name, age, health insurance data or other vital information would have to be
passed on to a doctor, hospital or other third party. Then the processing would
be based on Art. 6 I lit. d GDPR are based. Ultimately, processing operations
could be based on Art. 6 I lit. f GDPR. Processing operations that are not
covered by any of the aforementioned legal bases are based on this legal basis
if the processing is necessary to safeguard a legitimate interest on our part
or a third party, provided that the interests, fundamental rights and freedoms
of the data subject do not prevail. We are particularly permitted to carry out
such processing operations because they have been specifically mentioned by the
European legislator. In this respect, he took the view that a legitimate
interest could be assumed if the person concerned is a customer of the person
responsible (recital 47 sentence 2 GDPR).

Legitimate interests in processing that are being pursued by the controller or a third
party

If the processing of personal data is based on Article 6 I lit. f GDPR is our
legitimate interest in carrying out our activities and operating our services
for the well-being and prosperity of the community on the Discord servers
connected to us, as well as the interest of the Discord server operators in a
diverse and partially automatically moderated Discord that is supported by
automatic systems to ensure the diversity of content, community order,
individual rules and morality on these servers. Although a weighing of these
interests against your personal interests should usually turn out to be in
favor of our interests, since we only process non-sensitive, publicly
accessible data, we comply with every objection and every request for deletion.
Data that is processed on the basis of the legitimate interests of the server
administrators and that affect server, game or group access controls or blocks
is not removed (except in very special cases) in order to avoid bypassing the
exclusion. The justified interest of the administrators to keep disrupters of
the regular operation of their Discord server outweighs in this case regularly.

Duration for which the personal data are stored

We delete all data stored on a Discord account 7 days after it has been deleted from
Discord's systems. Personal login data that we process when logging into our
website are only kept for the duration of the validity of the token and are
then deleted or when you log out. The so-called transcripts which are a history
of your conversation in one of our created ticket channels are saved as long as
you contact the person responsible and request to delete your transcripts. This
ensures that even if the bot is no longer in a server or has been accidentally kicked
(temporarily removed) that a transcript can still be requested.

Legal or contractual provisions for the provision of personal data; Necessity for the
conclusion of the contract; Obligation of the data subject to provide the
personal data; possible consequences of non-provision

We explain to you that the provision of personal data is in part required by law (e.g. tax
regulations) or may result from contractual regulations (e.g. information on
the contractual partner). In order to conclude a contract, it may sometimes be
necessary for a data subject to provide us with personal data that we subsequently
have to process. For example, the data subject is obliged to provide us with
personal data when we conclude a contract with them. Failure to provide
personal data would mean that the contract could not be concluded with the
person concerned. Before the person concerned provides personal data, the
person concerned must contact the person responsible. This informs the data
subject on a case-by-case basis whether the provision of personal data is
required by law or contract or is necessary for the conclusion of a contract,
whether there is an obligation to provide the personal data and what
consequences the failure to provide the personal data would have.

Existence of automated decision-making

We do not use automatic decision-making or profiling.

This data protection declaration was created by the data protection declaration generator
of DGD Deutsche Gesellschaft für Datenschutz GmbH, which works as external data
protection officer Kaufbeuren, in cooperation with data protection lawyer
Christian Solmecke, and then modified by the operator of this offer.